There are multiple brand touch-points -- from recruiting and selecting the best researchers, materials and manufacturing suppliers, distribution partners, managing physician and provider relationships, to end patient -- which are exposure points for brand and reputation risk.
Expectations for pharma are rising. All stakeholders - regulators, customers, investors, employees, and NGOs want to see transparency on CSR/ESG issues as well as improvement and progress.
Drug delivery is becoming ever more sophisticated, pushing the envelope of innovation from manufacturing, packaging, transport, and storage - posing new challenges for sustainable practices.
The scorecard shows you the CSR performance of each supplier on 21 CSR indicators grouped in 4 themes (Environment, Labor/Social, Fair business/Ethics, and Supply Chain) rated from 1 to 100.Download a sample
The Benchmark tool allows you to compare one supplier to others within the same purchasing category or within the same country.
This section provides more details and insights into the 4 theme scores. For each theme the company evaluated is assigned Strengths (positive elements of the CSR management system) and Improvement Areas (elements that need to be improved).
This collaborative tool helps with developing Action Plans, a starting point for an effective dialogue between buyers and suppliers on actions taken by the supplier to improve their CSR performance.
The Dashboards allow you to monitor performance, track improvements, manage your coverage, and deep dive by geography, sector, or activity.