This report draws on real successes and challenges at manufacturing sites around the world. The information and communication technology (ICT) and electronics industries have collaborated to share concrete examples of how companies have built value in their day-to-day operations by implementing supply chain sustainability measures.

For the purposes of this report, “the ICT and electronics industries” refers to all organizations that may design, market and manufacture or provide ICT or electronics goods and services. While this report focuses on the ICT and electronics industries, it aims to provide practical guidance that is applicable to companies operating in all sectors.

By providing a collection of case studies that showcase this value, we hope to inspire confidence that integrating supply chain sustainability factors into business operations and strategies is the smartest way forward. Ultimately, buyers and suppliers alike can find greater synergies and increased opportunities when doing business with partners who value supply chain sustainability and corporate social responsibility (CSR). This report is coupled with an implementation guide to support companies to take practical steps to get started: Sustainability In Real Life: An implementation guide for buyers and suppliers.The important (or material) sustainability issues faced by the ICT and electronics industries may vary by the scale and type of operations and productions processes. The sustainability topics outlined in the context of this report, and the Implementation Guide.

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