Customer Stories

By 2020, 100% of our strategic suppliers will be participating in the L'oreal supplier sustainability programme. It is our responsibility to engage our suppliers with our commitments and we want to improve by also helping our partners to improve. We will help them meet their sustainability challenges by sharing our training tools with them. All the strategic suppliers will be evaluated and selected on social and environmental performance. We will help them to complete a self-assessment of their sustainability policy. In addition, 20% of our strategic suppliers will take part in the L'oreal sustainable procurement programme.


Aligned with Nestle Responsible Sourcing, Ecovadis is providing suppliers a unique methodology to demonstrate performance on sustainability by building on what is already existing and by ensuring that perception of the “external world” is also reflected. For buying organizations such as Nestle, Ecovadis is one of the methodologies used to avoid duplication and ensure collaboration on responsible sourcing with strategic suppliers.


I am convinced that Sustainable Development will deeply transform Purchasing professionals roles. Since 2006 AXA has initiated a structured policy, and AXA measures today how Sustainable Procurement can renew the Buyer-Supplier Dialogue. Since 2008, EcoVadis is helping us to deploy this initiative, providing us a reliable and independent assessment of AXA suppliers CSR performance.

Alain Page-Lécuyer - Chief Procurement Officer

Michelin's social responsibility reaches as far as purchasing. This means selecting goods or services which respect the highest social, ethical and environmental standards. In order to check that our Group's core principles are being respected, our suppliers are evaluated in terms of Social and Environmental Responsibility criteria in accordance with ISO 26000. These evaluations which are carried out by Ecovadis may be supplemented by document or on-site audits which result in improvement plans.

We are responsible for managing and selecting our suppliers and making sure that they are compliant with the business ethics that we represent. We just completed a cycle of assessment of our 1300 business relationships with 3rd parties which we deemed to be the riskiest. We have now launched the second phase of our geographical roadmap starting with Mexico , Latin America, Asia, and ending with Europe and US.

“Sustainability is part of our DNA at Bayer. This is why acting responsibly in collaboration with our suppliers is a top priority. We strive to minimize risks and create stable, long-term business relationships with our partners. Our standards are defined in the Bayer Supplier Code of Conduct. The code describes our sustainability principles and requirements in collaborating with suppliers. As a co-founder of the Together for Sustainability (TfS) initiative and member of the Pharmaceutical Supply Chain Initiative (PSCI), we committed ourselves to develop and implement a global program to audit on site, assess online, and improve sustainability practices within our supply chains. EcoVadis is our trusted service provider for the online assessments.”

"Ecovadis can be regarded as the standard and poor's for sustainability information on suppliers"

"The Air France - KLM Group has a deep commitment to embedding sustainability in every aspect of our organization and supply chain. The group is committed to supporting and promoting the principles of the ‘UN Global Compact’ and to incorporating them into its strategy and day-to-day dealings with partners. Furthermore, from March 2013 onward, we have selected the Ecovadis CSR monitoring platform to monitor social and environmental performance in our suppliers' management process."


Sustainability in our business processes is a key strategic goal at Wacker Chemie AG, and has been defined as a behavioral principle in our company policy. We support Global Compact (United Nations) and Responsible Care® principles, and expect our suppliers to observe them too. This also constitutes part of our general terms of procurement. As a member of the “Together for Sustainability” initiative, we conduct regular assessments and audits of our suppliers. The rating by EcoVadis and the sustainability audit report provide us with a very efficient tool for taking stock of our suppliers’ performance, and help us to identify areas where sustainability practice could be improved.

Centrica social and environmental impacts(CSR) extend beyond our direct operations to the goods and services that we buy from our suppliers. These impacts can present risks to our reputation and continuity of supply which we must manage accordingly. The project to develop a non-financial risk tool delivered an initial project. In 2011, Centrica will be looking to develop it into an online based system. Through this system we aim to track supplier risk on an ongoing basis and introduce a regular audit programme.

CR report 2010

Our Sustainable Procurement policy contributes to the Group sustainability ambition and is a source of value creation. What is at stake is not only compliance to regulations and protection of the Air Liquide reputation. Integrating sustainability in every step of our Procurement process, we ensure that our whole supply chain is aligned on our core values. Through our long term partnership with ECOVADIS, we are leveraging every day their expertise, digital platform and worldwide network, to make our Sustainable Procurement ambition a reality. Yves Bataillon Debes - CPO Air Liquide

Deutsche Bahn Group’s Code of Conduct commits suppliers and business partners to comply with our ethical and legal standards. It forms an important basis for our cooperative business dealings. Our Code of Conduct for Business Partners is based among others on the principles of the UN Global Compact and the same principles we have set in Deutsche Bahn’s Corporate Principles Ethics and Code of Conduct for our managers and employees. It is addressed  worldwide to all companies and individuals from whom we purchase goods or services. Code of Conduct for Business Partners

"The year 2011 represents a year of consolidation for SNCF. Therefore, SNCF will move up a gear on all aspects of our sustainable procurement policy. [...] In parallel, SNCF will work in partnership with EcoVadis on the evaluation of the CSR performance of our suppliers. SNCF's goal over the next three years: to assess 500 companies." Olivier Menuet, Managing Director and Responsible Sustainable Procurement

Sanofi responsible procurement team is committed to Corporate Social Responsibility (CSR) in Sanofi responsible  procurement activities and selects goods and services that are produced and provided in compliance with the highest environmental, social and ethical standards. We are working closely with our suppliers to promote corporate social responsibility related to the sourcing and use of materials and services. To make this approach more efficient for both Sanofi and our suppliers and to strengthen its integration into the Company’s risk-management and compliance processes, we made the choice of having a single and dedicated process based on CSR international standards. We have entrusted this mission to our external partner, ECOVADIS, in order to benefit from proven CSR expertise as it operates a web collaborative sustainability rating platform enabling us to get an evaluation of our suppliers’ CSR performances.

Responsible Procurement Factsheet

When we choose our suppliers, one of the selection criteria is their approach to Corporate Social Responsibility. We proceed with due diligence process, questionnaires and partner with Ecovadis to score their performance. In 2016, EcoVadis audited suppliers representing up to 49% of Atos' spending. If our suppliers fail to meet our expectations for CSR, we do not walk away immediately. We work with them to see what went wrong, so they can take corrective actions and improve their score.

Proximus corporate social responsibility approach is to raise social and environmental standards throughout the Proximus supply chain by working with our direct suppliers to improve their Corporate Social Responsibility and their own supply chain management, while increasing our efficiency. Embedding CSR standards into Proximus corporate social responsibility and sustainable procurement practices helps us to protect our reputation and makes a real difference to the communities where our suppliers operate - Proximus CSR Report

Bouygues telecom sustainable procurement division asked EcoVadis to elaborate specific questionnaires to evaluate our suppliers performances according to our criterias. Nowadays, I think it is indispensable to lean on expert external solution providers as EcoVadis to manage that kind of evaluations so that CSR expertise and analysis objectivity would be guaranteed.

Sustainable procurement manager - Bouygues Telecom

"As an international specialty chemicals group, LANXESS bear a major responsibility toward people and the environment. Our entrepreneurial activities reflect this sense of responsibility. Safety, environmental protection, social responsibility, quality and commercial efficiency are all our key corporate goals . That's why we pursue responsible business practices to combine the demands of economy, ecology and society in a coherent overall concept – Sustainability. Our mission is to ensure we comply with legal requirements and in many cases go beyond them. We work to continuously improve conditions for people and the environment on a sustainable basis. LANXESS therefore gives preference to suppliers and service providers (“suppliers”) that share our fundamental social and environmental values. These values are based on the guiding principle of Sustainable Development and Responsible Care® and are published as part of our “Corporate Policy” and the “Code for Legal Compliance and Corporate Responsibility at LANXESS”"

Requirements for Lanxess Suppliers

Pace is fully committed to promoting Responsible Business and CSR practices throughout its supply chain. One of our  priorities is to integrate CSR assessment into its Supplier evaluation, approval and on-going monitoring activities. To help achieve this, we partnered with EcoVadis to conduct an independent analysis of the CSR performance of Preferred and Approved Suppliers. The EcoVadis rating system also enables us to focus its internal resources on the development of prioritized improvement plans focused on risk and performance improvement.

Pace Responsible Business

Without EcoVadis, we would still be in the stone age. In order to be efficient in CSR rating, TF1 found it decisive for us to rely on a third party platform. Michel Gras, Head of procurement

"We do business in international markets in South America, in Central America, in Europe and Asia and so in all those different markets you have different regulations, and that proved to be a huge challenge for us. Very quickly EcoVadis rose to the top because the focus for their platform is not just on risk and compliance but also on adding value."

At Verizon, we continue to press ahead and actively manage the social, environmental and economic impacts of Verizon business. This value is reflected in Verizon Supplier Code of Conduct, which has been augmented to focus on CSR issues in Verizon supply chain. We believe the supplier relationships we build provide additional insight into the economic, environmental and social impact of Verizon supply chain, so that we can collectively improve our performance

"As Coty is a global beauty player, Coty are using our power of influence to improve the overall sustainability performance along the Coty supply chain in collaboration with Coty business partners. We strive to reduce our environmental footprint towards neutrality."

Coty commitments

Nokia used industry-common tools for requests related to our supply chain. In these tools, the questions are aligned with the aim of delivering more consistent and robust impact throughout our supply chains. One example of this is the joint industry initiative E-TASC (Electronics – Tools for Accountable Supply Chains), a common approach for assessing and managing companies’ supply chain risk. It aims to drive performance improvement related to labor practices, health and safety, ethics and environmental activity consistently throughout the supply chain.

(Nokia is a member and user of the GeSI E-TASC platform, which is powered by EcoVadis)

"For DHL Corporate social responsibility, An integral part of the DHL contracts with our suppliers is the Supplier Code of Conduct. It establishes the Group’s ethical and environmental standards and explicitly embraces, for example, the prohibition of child and forced labor and the preservation of basic human rights. Furthermore, our suppliers undertake to comply with the applicable regulations related to the environment, labor and occupational health as laid out in the internationally accepted anti-bribery standards of the UN Global Compact and in local anti-corruption and anti-bribery laws. DHL Suppliers also pledge to eschew every form of discrimination based on race, religion, disability, age, sexual orientation or gender"

"With a combined annual overall spend on suppliers of EUR 4.8 billion at ING and NN Group, we have a real opportunity to drive our sustainability agenda through the supply chain. By encouraging our suppliers to share our standards and work towards continual improvement, we believe we can make a demonstrable impact on the environment and society while mitigating risks."

ING Annual sustainability report

Sustainable Development is part of Credit Agricole responsible purchasing policy, and Credit Agricole ensures that its suppliers are also involved in this process. That is why we have set up a monitoring process of Credit Agricole suppliers' CSR performance, based on assessment of their CSR management system. The result of this assessment is a score counting for 10% of the overall rating for RFPs.

EcoVadis performs the assessment and measures the commitment of our suppliers to this initiative. By entrusting this process to EcoVadis we guarantee Credit Agricole suppliers a professional assessment provided by an independent third party and a recognized specialist in this field.Their support allowed us to enhance the process and extend it to a wider scale.

Learn more

"In order to meet Pilkington objectives of completing assessments of Pilkington key suppliers as well as further due diligence on our suppliers of high environmental impact Pilkington has engaged in the services of EcoVadis.  EcoVadis is a well-established company in the area of CSR/ sustainability evaluation and has many major companies as clients. After looking at several potential service providers, a decision was made to select EcoVadis based on its global reach, comprehensive online assessment tool, the location and size of our supplier and also its impressive portfolio of customers. Important aspects of the evaluation are the ethical and social behavior of our suppliers as well as their environmental management system and approaches to health and safety. Using a third-party provider means Pilkington can accelerate the process of completing assessments and, for the low-scoring suppliers identified as a significant risk we will continue to use the services of our Pilkington Supplier Development Team to work with them on an improvement plan including clear timescales for implementation"

Commitment to sustainability is one of Henkel's core values. In selecting and developing our suppliers and other business partners, we assess our suppliers in a comprehensive process that covers sustainability performance and risks as well as key commercial and operating indicators, based on the principles of our Code of Conduct. The EcoVadis supplier assessments help to improve the sustainability across the entire supply chain while identifying improvement potential and fostering collaboration between all business partners.

Karl-Heinz Ott, Global Sustainability Manager Purchasing at Henkel

"As a Global Compact signatory, Schneider Electric has been involved in an ambitious approach to include sustainable development challenges in the supplier selection and working processes. Since 2004, we have been supporting its suppliers so that they can publically commit and directly adhere to the Global Compact. For the 2012-2014 period, Schneider Electric wants to place itself in a follow-up process with its suppliers by encouraging them to make progress according to the guidelines of ISO 26000. The group began an approach that is based on an evaluation carried out by a third party. This is to promote the commitment of the supplier to a process of continuous improvement based on ISO 26000, through improvement plans supported by the supplier."

Schneider Electric Social Commitments

"Alstom has set a responsible purchasing policy up, respecting the commitments taken toward our clients. We decided to evaluate our supply chain regarding its environmental and social preformances, according to a 5 levels ladder. In 2008, we decided to extend the EcoVadis database which is a reliable tool to measure and improve the CSR performance of our suppliers. We have been convinced by the simplicity of implementation and by the EcoVadis ability to provide specific answers regarding our core businesses."

Stéphane Le Corre ALSTOM - Group Strategy Director  - 01.2009

With a high number of suppliers in more than 90 countries, Sustainable Procurement is a great lever for improvement of services we bring to our customers. Accor has adopted a continuous improvement plan including a new “Sustainable Development Charter”, Sustainable Development criteria in our call for tenders, Sustainable Development oriented selection criterions. We are willing to go even further and will offer its support to our suppliers and subcontractors in their Sustainable Development improvement process.The EcoVadis platform appears as an excellent solution to strengthen our approach.

Isabelle Lauzon - Chief of Purchasing office at Accor Group

As a leader in cosmetics packaging, Sustainable Development is strategic for us as for Albea clients. EcoVadis CSR supplier assessment solution allows us to integrate environmental and social criterias into our purchasing processes. Laurent-David CHARBIT - Albéa Beauty Sector - Purchasing & Supply Chain Director

"BDR Thermea Sustainable procurement team have implemented a simple process, based on international CSR standards. Ecovadis provides an initial CSR assessment and monitors continuous improvements of all our suppliers. Procurement has a major influencing role to play in the implementation of our sustainable development policy and our procurement will ensure that environmental and sustainable factors are embraced within the framework of value for money and BDR Thermea will utilise its position in our internal supply chain to influence all areas of specification, procurement, service, delivery and product use and recycling to ensure that we meet our obligations as effectively as we can."

BDR Thermea's Procurement webpage

Bouygues Construction wishes to go further in helping our suppliers and our subcontractors to make them improve their Sustainable Development performances. The EcoVadis mutualized platform appeared as the best solution to do that.  

"The standards that Evonik sets for suppliers throughout the Group are set out in the corporate  procurement policy. We expect our suppliers and business partners to accept our principles for  responsible and fair treatment of employees, customers, suppliers and the general public, and to  meet their responsibility accordingly. In addition, we have incorporated the CR Strategy into its general purchasing conditions. In this way, supply chain management is aligned even more closely  with the themes of health and safety, environmental protection and anti-corruption measures, as well as social aspects such as working conditions. This approach is intended to enable more sustainable procurement and contribute to risk management at Evonik." 2011 CR Report

"For Nederlandse Spoorwegen (NS) sustainability is one of the key strategic issues. Implementing sustainable solutions and recycling materials used to transport our passengers safe and comfortable from door to door fits Nederlandse Spoorwegen Corporate Social Responsibility (CSR) policy. In this context, one of our objectives is to monitor and improve social and environmental performance of our strategic suppliers. To monitor this process Nederlandse Spoorwegen have selected the method from EcoVadis. Recently, major players within the European Railway sector took the initiative to accept the EcoVadis method as a standard, which allows Nederlandse Spoorwegen to monitor and improve the CSR performance results of the suppliers in the same way."

We are convinced that having suppliers with high performance as regards environmental, social and ethical aspects creates greater values for us as well as for our suppliers. SEB is using EcoVadis sustainability monitoring platform for managing assessment and rating of our suppliers. The EcoVadis platform combines sustainability assessment expertise and data management tools which will allow for our suppliers to demonstrate their sustainability best practices. The target is to increase the average sustainability rating in the supplier community that delivers products and services to SEB.

Supply Chain Management - Creating a Sustainable Business

"Umicore sees Sustainable development as a way to manage its activities. But also as a way to recognise our past responsability. We had a heavy ecological inheritance but during the last decade, we decided to handle this issue in a most proactive way. The most important thing is that for us, Sustainable development represents a strategic opportunity : 50% of our turnover is now realised thanks to our environmental activities."

Thomas Leysen - CEO Umicore (L'Echo 20.10.2007)

In January 2011, Johnson & Johnson Sustainable Procurement team launched Healthy Future 2015, which defines our priorities and goals for the next five years. One of the 7 goals is linked to Johnson & Johnson Sustainable Procurement : we aim at partnering with suppliers who embrace sustainability by joining with suppliers who demonstrate a similar commitment to ours through their practices, goal-setting and the positive impacts they seek to achieve - Johnson & Johnson CSR Report 2011

Coca-Cola European Partners has developed a strong sustainability plan: Deliver for Today, Inspire for tomorrow. Our CSR commitments and targets remain at the core of what we do. We have made each of them more challenging, and delivering against them is what we are focused on, day in, day out. We are considering our entire value chain, hence it is essential to get the engagement of our suppliers to be successful in achieving our commitments.

Over the past year, Coca-Cola European Partners procurement department has developed a strategy to embed CSR into all our relationships with our suppliers. The EcoVadis solution help us to strengthen Coca-Cola Enterprises sustainable sourcing approach by getting more visibility, via an objective collaborative platform, on how our suppliers are performing.

User-friendly and actionable scorecards enable our procurement team to work on concrete CSR improvement plans with Coca-Cola Enterprises suppliers.

"For BASF sustainable development means the combination of long-term oriented economic success with environmental protection and social responsibility. We create chemistry for a sustainable future. This is our company’s purpose and we are firmly integrating sustainability into our day-to-day activities. As a part of our supply chain, suppliers play a critical role in this process. This also means for us in the Procurement team to clearly describe and communicate our expectations towards our suppliers. We focus on more than price, quality and time. we complement this magic triangle with core sustainability aspects based on fundamental environmental, social and corporate governance (ESG) standards."

BASF Supplier Code of Conduct

As part of HEINEKEN Sustainable Sourcing Program HEINEKEN has been using EcoVadis ratings to manage performance of suppliers in strategic or high risk segments of our supply base since 2011.

The open and collaborative platform minimises redundant work for suppliers and gives our buyers useful, actionable information on how a supplier benchmarks on CSR dimensions versus others in the same segment.

Over the years we have been able to drive up CSR performance of our supply base via use of this simple and inexpensive tool.

Working with EcoVadis was one of our best decisions, helping to make a reality of HEINEKEN’s aspiration to Brew a Better World.

Eckes-Granini chose EcoVadis as a neutral audit body in order to have all suppliers rated in sustainability topics. With this step we would like to prove that we take sustainability seriously. The EcoVadis sustainability ratings and findings are a key topic in our annual supplier talks in which we define action steps with our suppliers  in order to ensure continuous improvements. With a good rating our suppliers can achieve the status of a preferred supplier and as a consequence do more business with Eckes-Granini.

"With EcoVadis, Alcatel-Lucent benefits from a third party review whose expertise is recognized and whose methodology is based on international standards so the assessment results are objective and based on recognized global standards. Alcatel-Lucent can focus our action on supplier CSR improvement by using the improvement areas identified in the EcoVadis scorecard. Thus it enables us to have a unified and continuous process."

Pierre-Louis Frouein - Responsible Purchasing Manager

Telefónica reinforced the prior evaluation that it carries out of its at-risk providers, thanks to the agreement reached with EcoVadis. The solution offered by this company is based on international standards of corporate responsibility in addition to having the contribution of experts in sustainability who analyse the information supplied by providers or published by organisations of reference which allows a 360º analysis of the performance of our suppliers.Telefonica used the EcoVadis platform to evaluate suppliers of high risk and inclusion of EcoVadis scores in RFQs to high risk providers.


"When it comes to complying with social and ecological standards, Merck has very high expectations of its suppliers. In addition, Merck is constantly working to further develop our sustainable procurement strategy in alignment with corporate responsibility criteria. The TfS network offers a convincing concept for this,” Friedhelm Felten, Chief Procurement Officer of the Merck Group. Together for Sustainability (TfS) supplier assessment is powered by EcoVadis. Learn more on the TfS website

In 2012, Liberty Global reviewed and benchmarked management systems that assess sustainability performance of suppliers. As a result, we have now partnered with EcoVadis, a management consultancy that offers a range of evaluation tools including scorecards to benchmark suppliers against 21 environmental, social and ethical performance indicators.

2013 CR Report

“Sustainability is central to AkzoNobel’s corporate strategy and we are fully committed to instilling sustainability criteria into all aspects of our day-to-day business. It is a challenging process and an exciting collaborative journey with AkzoNobel suppliers as we strive to create the most sustainable supply chains possible. AkzoNobel license to operate throughout the world is founded on our commitment to do business with trading partners who endorse and perform in compliance to our ethical, social and environmental values. Integrating Ecovadis into AkzoNobel supplier sustainability framework helps us to maximize transparency in this area, while continuously monitoring and improving the quality and sustainability of our supply chains for the benefit of our customers, employees, shareholders and environment.” Randolph Glau – Director of Sustainable Supply, AkzoNobel

"For Societe Generale Responsible Sourcing staff, the relevance of the assessment, benchmarks and analyses is much appreciated. For internal partners, having access to CSR assessment sheets allows them to enhance their relationship with their suppliers. And for suppliers, they see the corrective plans in a positive light and also obtain an assessment that can be used again with other clients, thus limiting the investment required to fill in the various questionnaires. I am convinced that this element of sustainable management of supplier relations is a source of lasting value creation and mutual progress."

Thomas Gravis - Deputy Purchasing Director

"Lafarge Sustainable Procurement is very serious about Sustainability and has set up clear goals outlined in our « Sustainability Ambitions 2012 » program. Lafarge seeks supply chain partners that share our goals with respect to Sustainability, and since 2008 we have initiated a dialogue with some of our key partners on this theme.  In 2009 we selected EcoVadis to assess the CSR performance of some of our suppliers throughout 12 countries. The EcoVadis solution allowed us to access to clear and actionable scorecards on our suppliers environmental, health & safety, and social performance, while ensuring a high adoption from suppliers and internal teams."

Ted Zerafa - VP Purchasing North America

Areva Sustainable development is a core component of the group's strategy. The Group subscribes to the U.N. Global Compact and to the OECD Guidelines for Multinational Enterprises, and has defined a Values Charter applicable to its employees and distributed to its main suppliers. AREVA has instituted a sustainable development and continuous improvement initiative within its organization. It asks all of our suppliers to participate in this initiative with regard to their own environment and in response to the social and societal expectations of their own stakeholders.

Sustainable Development Declaration for Suppliers

With the help of the EcoVadis company, Bel Group also launched an effort to assess the environmental and social responsibility performance of Bel Group suppliers. An initial portfolio of 120 suppliers, constituting a representative sample in terms of purchasing, size and geographical footprint, were polled. The high response rate showed that awareness is already growing. Another positive development was that none of the suppliers received an eliminatory rating for unacceptable practices. Bel Group’s goal is to evaluate its 350 strategic suppliers by 2012.

Business and Corporate Responsibility Report 2009

Cascades has achieved a major milestone in the assessment of its suppliers’ practices in terms of social responsibility. Thanks to services provided by EcoVadis, We are now able to paint a more comprehensive picture of its supply chain. This is an essential step toward retaining its leadership position in the area of sustainable development. A responsible supply chain will create a snowball effect: once the ball is rolling, there will be no stopping it on the path toward new innovations and responsible behaviour on a large scale.

Stéphane Dubé - Vice President, Supply Chain, Cascades

"As an international media group, Lagardere Active has special CSR duties. Its radio, magazine, web and TV brands reach large audiences and can raise awareness to sustainable development issues within the large public. As a company aiming at improving its internal processes, we found EcoVadis to be an excellent partner to include CSR ratings in our risk management and improve our sustainable procurement practices."

Olivier Dumoulin, Chief Procurement Officer

The financial, social and environmental requirements of sustainable development are fundamental elements in the strategy of the Saint Gobain Group and of the Saint Gobain corporate social responsibility program. In addition to signing up to the UN’s Global Compact, the Group has, since 2003, formalized its values through the General Principles of Conduct and Action applicable to all employees worldwide, and in doing so, confirmed its resolve to work towards responsible business growth. This is why the Group has decided to invite its suppliers of products and services and its subcontractors to take part in this process within their own sphere of action or influence - Saint Gobain Supplier Charter


Company Info

Saint-Gobain is the world leader in the habitat and construction markets. We develop and deliver products that improve the performance of buildings and enhance the living and working environment. They are designed to meet the needs of today’s society, without impacting negatively on tomorrow’s world. Almost a third of our sales are for products that directly benefit the environment; primarily through improved energy efficiency. Saint Gobain corporate social responsibility approach

The development of Sustainable Procurement policies corresponds to a deep commitment that is taken over at each level of the company. Renault have set up a “Supplier CSR” charter together with Nissan, and added CSR clauses to our contracts. But we wanted to go even deeper by engaging our suppliers in the continuous improvement of their sustainability performance. The EcoVadis platform appears as an excellent solution to reinforce this initiative with Renault suppliers but also with our operational buyers.

Stéphane Lasfargue, Co-Innovation and Supplier Sustainable Development Manager

"In order to anticipate our suppliers’ risks and business needs for innovation while contributing to the operational performance of the Veolia group. Sustainable Development is a major progress area for our Supply Chain, with 3 pillars: buyers’ involvement, sustainable actions and supplier relations. Since 2010, CSR evaluations conducted with EcoVadis are used as a tool of Veolia responsible Procurement policy that enable us to cover supplier’s risk management issues and to identify with them best practices and areas for improvement. Involving our suppliers into this approach is an essential part of our corporate responsibility."

Group Procurement Department – Veolia Environnement

Chemoxy were asked by several customers to consider registering with Ecovadis to evaluate our CSR credentials. Many of our customers and potential business partners are members of the Together for Sustainability program and for them the Ecovadis assessment is key. We collaborated internally involving all departments to respond to the EcoVadis questionnaire detailing our approach to corporate responsibility for the Environment, Labour Practice and Human Rights, Procurement and Business Practices. Chemoxy scored 60 points in the CSR evaluation, a silver recognition level and we are thrilled. However, we intend to use our scorecard to focus on areas for improvement and aim for an improved score in the future. This result places Chemoxy among the top 30% performers evaluated by EcoVadis and the process of assessment was pain-free, pulling the Chemoxy team together towards an inspiring common goal.

"As EY is a large enterprise, EY regularly completes different questionnaires for EY clients and suppliers individually. EcoVadis engages at this point and provides standards for all the main CSR areas."

The EcoVadis Gold Level ranking reflects the dedication of Bilcare to sustainability, transparency, and its ambition to contribute to societies and the surroundings it operates in. This outside seal of approval is a reward for Bilcare employees who work hard every day to make Bilcare’s services and products sustainable. It shows our customers that we are taking the difficulty as seriously as they are.

As our activity is a B2B business, our customers often wish to know our CSR approach: 37 international clients have requested from us an EcoVadis CSR assessment, and with each we have shared our Scorecard with just a few clicks. That covers more than 95 000 vehicles, all over the world.

Second, ALD Automotive is a group present in 41 countries. The « EcoVadis Corporate Group Manager » service level is the perfect solution to follow the CSR improvements of our subsidiaries.

Last but not least, we wanted to get a more accurate idea about the CSR approach of our strategic suppliers. This offer has allowed us to get an EcoVadis assessment for 2/3 of them.

Arkema first discovered the Ecovadis platform as a supplier, following requests from some of its customers. To be assessed by Ecovadis, filling the questionnaire and particularly joining relevant documents needed some significant efforts. However, having implemented Arkema Corporate Social Responsibility vision, actions and performance tracking and already reporting on them, We were able to fully answer this questionnaire and appreciate its content. CSR is a continuous progress process. A strength of Ecovadis approach is that it allows Arkema to communicate through its platform with our customers on our CSR improvement actions. It is based on this experience that we have decided to ask, our turn, Arkema suppliers to be assessed by Ecovadis. We also had, during this year, the opportunity to appreciate the outstanding reactivity of the Ecovadis Support team.

Gérard Langlais - SVP Sustainability

The EcoVadis Gold Level ranking reflects the commitment of Toyota to sustainability and transparency and its ambition to contribute to societies and the environment it operates in.This external seal of approval is a reward for Toyota people who work every day to make Toyota products and services more sustainable. It shows our customers that we are taking the issue as seriously as they are.  

Sustainability is at the heart of Staples business. The Ecovadis platform enables us to demonstrate and validate our environmental success to our customers in a clear and transparent way. Desmond Devine - European Product CSR Manager

Pelican Rouge is aware that their activities have an impact on the environment through the whole coffee supply chain and realizes that their responsibility for generations to come is to reduce this impact to the best of their abilities. To fulfill customer’s needs for transparent and fair sustainability information in an accessible way, Pelican Rouge is happy to work in cooperation with EcoVadis, embracing the principles of UN Global Compact. When all sustainability activities of Pelican Rouge add up, we can proudly state that our products contribute to “A Great taste for all”.

"Overall it was a learning experience for Wellmac plastics to go through a world class CSR evaluation process with EcoVadis. This process as a whole helped Wellmac plastics to draw methodical action plan for Wellmac plastics future business activities."

“Adecco customers frequently audit our CSR performance. The EcoVadis CSR assessment is the best methodology Adecco have seen so far, as it is precisely adapted to the context of our activity”

There is a strong underlying culture of Belron Corporate Responsibility which we call the Spirit of Belron. By adopting Ecovadis as our internal KPI on Belron Corporate Responsibility, each of our businesses can benchmark their own performance against other organisations. They can also identify priorities for improvement and develop their own action plans. In addition, it shows us centrally how the group is performing and where we can provide support for common opportunities across the group. It facilitates the sharing of best practices between companies.


Over the years, Carlson Wagonlit Travel has seen an increasing trend in our clients’ expectations on our responsible business activities from what we do internally to what we do within our greater sphere of influence.

The EcoVadis platform gives us another opportunity to not only dialogue with our clients on these topics but also to help meet their expectations, while providing us with tools and mechanisms to better evaluate and raise the bar for ourselves in terms of our responsible business performance through their detailed analysis and reporting

Donna Borlongan, Project Manager, Global Carlson Wagonlit Travel Responsible Business


In OFFSET IMPRENTA S.A. DE C.V. , We are committed to implementing sustainability actions to control the generation of waste that may damage the environment, complying with the applicable legal requirements, satisfying the requirements of our customers and encouraging our commitment to continuous improvement.

EcoVadis has been highly supportive for Offset Imprenta in terms of social responsibility and sustainability.  In becoming a member of this platform, our activities are oriented to these aspects and have been strengthened in different stages of planning and manufacturing of our products (purchasing, manufacturing, distribution, etc.) Furthermore, we have reached a better performance as compared to the past.

“At Van Bavel Gifts we like to make the difference, not just on price, but certainly on quality and service as well. More and more of our clients are relying on us as a trusted source for products that come from sustainable and reliable sources. The EcoVadis evaluation helped us with practical tips of where we could further improve, so that Van Bavel can continue to make the difference in our competitive market.”

“NMT as a supplier-of-record for many multinational companies is strongly committed to corporate and social responsibilities as related to its business ethics and operations. The EcoVadis assessments are a good tool to assist NMT Corporate Social Responsibility in achieving these goals and improve the company’s standards in both sustainability and work performance.” Viktor Krivokhizha - CEO, NMT

Joint Audit Cooperation (JAC) JAC was created by Deutsche Telecom, Orange and Telecom Italia and came to life on January 2010. It is an association of telecom operators aiming to verify, assess and develop the Corporate Social Responsibility (CSR) implementation across the manufacturing centres of important multinational suppliers of the Information Communication Technology (ICT) industry.

JAC members share resources and best practices to develop long term Corporate Social Responsibility implementation in the different layers or tiers of the ICT Supply Chain globally.

Railsponsible is an initiative focused on sustainable procurement to improve sustainability throughout the entire supply chain,

through sharing best practices and processes, driving a common understanding across the industry, and to use and share common tools, creating efficiencies. Founded by Alstom Transport, Bombardier Transportation, Deutsche Bahn, Knorr Bremse, Nederlandse Spoorwegen and SNCF, Railsponsible's vision is a global railway industry where all suppliers have in place good ethical, social, environmental and business practices.

The Responsible Beauty Initiative (RBI) is an industry initiative focused on sustainable procurement. It was founded in 2017 to improve sustainability throughout the entire beauty supply chain, through sharing best practices and processes, driving a common understanding across the industry, and to use and share common tools, creating efficiencies.

Created by four European leaders in the cosmetics industry (Clarins, Coty, Groupe Rocher and L’Oréal) as well as their suppliers, RBI brings together the global beauty industry in a collaborative effort to strengthen sustainable practices, improve environmental footprint and social impacts and maximize shared value across its collective supply chain.

EcoVadis is RBI’s official partner to evaluate the Corporate Social Responsibility practices, as a common foundation for supplier assessment and interaction with their supplier network. Through this joint effort, members will contribute to a more responsible beauty industry supply chain.

Learn more about the relationship here

TfS is pleased to extend this partnership with EcoVadis, and we look forward to building on the success we have achieved thus far with the assessment program. With more than 70% of suppliers improving their scores upon second evaluation, this has given us great confidence in the effectiveness of EcoVadis rating and collaboration system.  

Pack2Go Europe is a not-for-profit association of companies that manufacture packaging for the food and beverages consumed on-the-go every day by millions of Europeans. Pack2Go Europe leverages the association to assess social and environmental practices in the manufacturing processes of the top 20 manufacturers of food packaging in Europe.

“Pack2Go Europe companies are known for manufacturing safe, high quality products and integrating social and environmental practices into their operations,” says Mike Turner of International Paper Foodservice Europe and President of Pack2Go Europe. “Through our new reporting and rating partnership with EcoVadis, we will showcase this commitment to the world.”

Learn more about the partnership here

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