AI at EcoVadis
At EcoVadis, we believe technology should serve people, not replace them.
AI Manifesto
AI is a powerful tool for scaling sustainability insights, but only when guided by human judgment, ethical principles, and a clear purpose: to help make sustainability visible, so supply chains turn responsibility into results.
AI must always be responsible, transparent, and human-validated. We pledge to:
- Keep humans in the loop – every AI insight is validated by our expert analysts.
- Make our process transparent, so customers and suppliers know where AI assists and where people lead.
- Train our models with sustainability context, not generic data.
- Audit for bias and ensure fairness across industries, geographies, and company sizes.
- Protect supplier data with uncompromising privacy standards.
- Take accountability – people remain responsible for every AI-driven decision.
- Continuously validate results through instant feedback mechanisms.
- Build inclusivity, ensuring language, culture, and global diversity are respected.
- Evolve with sustainability regulations and best practices.
- Use AI not for efficiency alone, but to drive meaningful, measurable sustainability impact.
Responsible AI & best practice
As part of AI governance efforts, we continuously assess the maturity of our Machine Learning Operations to identify AI-related risks collaboratively.
We invest in risk mitigation and compliance, including adherence to rapidly evolving regulations (e.g., EU AI Act), continuous assessment of AI-related risks and the application of AI safety and security mechanisms to mitigate risks.
We build trust and reputation amongst customers, employees, regulators, and the general public, encouraging greater adoption of AI-powered products and services.
Drive sustainable business value through innovation, improved operational efficiency and talent attraction
Security, Awards & Recognition
Information security management and recognition of EcoVadis’ commitment, expertise, and impact in the key areas of AI transformation.
How we embed AI in our products
The platform combines automated data parsing with validation by 500+ sustainability analysts, utilizing a multilingual AI Assistant, a generative artificial intelligence (GenAI) chat capability to instantly summarize and benchmark supplier scorecards. This enables comparisons between different suppliers and identifies actions requiring attention.
AI reviews light-touch supplier documents within minutes to deliver granular, evidence-backed risk insights and immediate compliance next steps.
With AI-Powered Sustainability Data Mining, DocScan scans 30 million documents monthly using transformer models to separate legitimate policy evidence from noise giving your team a robust, evidence-backed risk profile to focus on strategy.
Live News Monitoring Instantly screens over 400,000 sources across eight languages in real-time. Our AI delivers analyst-validated News Summaries, Theme, and Sentiment Analysis for maximum actionability against emerging supplier risks.
During the EcoVadis assessment, carbon reliability levels are evaluated and assigned by a team of 500+ professional analysts.In between assessments, highly trained AI models update the reliability levels as suppliers upload data, utilizing automated cross-checks and outlier detection to ensure precise carbon accounting.
Human expertise powered by technology
While AI plays a vital role in supporting our assessments, every EcoVadis rating undergoes human review. Each assessment is evaluated by at least two analysts to ensure reliability and quality. An external committee, including international sustainability and sustainable procurement experts, also regularly reviews the assessment process and scoring methodology.
